Services

A Smarter Way to Handle Your Plumbing Business

Everything on this page is built, running and proven on real calls and real texts. If it's not built yet, it's listed as planned at the bottom.

AI-Powered Call Handling

Your phone gets answered when you can't, without you stopping work to pick up.

The job is booked while the caller is still on the line. No call-backs at the end of the day.

After every booking, cancellation and change, you and your customer get a text within seconds.

Customer: confirmation with the time window and address
You: NEW JOB with the address first, ready for the satnav
You: CANCELLED ... Do not attend, before you set off
You: JOB MOVED, was X, NOW Y, so you never turn up at the old time
Customer replies forwarded to your mobile with their name and the job
A customer texting "cancel" reaches you in capitals, with a reminder to ring them
STOP respected, and you are told their booking is still in the diary

From emergency call-outs to routine enquiries, it fits around real working conditions.

Gas emergency first: windows open, no switches, no flames, everyone out, ring 0800 111 999
Never quotes a price. The engineer decides that on site.
One plain text each, never long, expensive multi-part messages
The same text never arrives twice, even if the network retries

We only list a feature as available once it is built and tested. These are on the way:

AI-Powered Call Handling

Your phone gets answered when you can't, without you stopping work to pick up.

Answers as YOUR business, in a British voice

Says up front that it's an AI assistant

Takes the address and checks the postcode is real during the call

Reads the postcode back letter by letter so the caller can confirm it

Opens with any message the customer texted earlier

Hands over to a human when it cannot help, rather than guessing

Booking Texts for Everyone

After every booking, cancellation and change, you and your customer get a text within seconds.

Customer: confirmation with the time window and address

You: NEW JOB with the address first, ready for the satnav

You: CANCELLED ... Do not attend, before you set off

You: JOB MOVED, was X, NOW Y, so you never turn up at the old time

Customer replies forwarded to your mobile with their name and the job

A customer texting "cancel" reaches you in capitals, with a reminder to ring them

STOP respected, and you are told their booking is still in the diary

Designed Around the Trade

From emergency call-outs to routine enquiries, it fits around real working conditions.

Gas emergency first: windows open, no switches, no flames, everyone out, ring 0800 111 999

Never quotes a price. The engineer decides that on site.

One plain text each, never long, expensive multi-part messages

The same text never arrives twice, even if the network retries