Answers as your business
Picks up in a British voice, in your business name, and tells the caller up front that it's an AI assistant.
Your AI Front Desk for Plumbers
You're under a sink, halfway through an emergency repair or driving between jobs. The phone rings, and another customer may move on to the next plumber. My Agent Plumber answers as your business, books the job into your calendar and texts you the address, so you can stay on the tools.
Built for UK plumbers. Designed for life on the tools.
New job · text to your mobile
ABC Plumbing NEW JOB - TODAY 10am-11am. 12 High St, SW5 9SQ. Sarah.
Less Phone. More Plumbing.
The problem
Your customers still need a response, even when you're busy. One missed call could mean one missed job.
The answer
My Agent Plumber brings AI call handling, booking into your calendar and SMS texts together in one practical service.
Less time managing calls. More time doing what you do best.
What it does today
Practical support for the everyday reality of running a plumbing business. Built, running and proven on real calls and real texts.
Picks up in a British voice, in your business name, and tells the caller up front that it's an AI assistant.
Puts the job straight into your calendar, offering only the times that are genuinely free.
Takes the address, checks the postcode is real and spells it back letter by letter while the caller is still on the line.
Your customer gets a confirmation with the time and address. You get the job by text: address, postcode, name.
How it works
No voicemail to sift through at the end of the day. The call is answered, the job is booked and the details are on your phone before you've put the spanner down.
A customer calls
Someone needs help with a plumbing problem or wants to arrange a job.
Your AI Front Desk answers
It answers as your business, takes the details and the address, and checks the postcode is real.
The job goes in your calendar
It offers only the times you're genuinely free and books the slot while the caller is on the line.
Everyone gets a text
The customer gets a confirmation. You get the job, address first, ready for the satnav.
ABC Plumbing
Incoming call · answered by your AI Front Desk
Good morning, ABC Plumbing. I'm the AI assistant. How can I help?
My kitchen tap's leaking under the sink. Can someone come out?
I can book that in. I've got Tuesday between 10am and 11am. Does that work?
Yes. It's 12 High Street, SW5 9SQ.
Let me read that back: ess double-you five, nine ess cue. Is that right?
That's it.
Example call. Name, address and times are example values.
Everyone kept in sync
After every booking, cancellation and change, you and your customer get a text within seconds. Nobody turns up at the wrong time. Nobody drives to a cancelled job. No message disappears into a void.
ABC Plumbing: your call-out is confirmed for Tuesday 27 October between 10am and 11am at 12 High St, SW5 9SQ. Please keep your phone available. Need us? Call 020 3893 3608.
Seconds after the call ends, with the time window and the address.
ABC Plumbing NEW JOB - TODAY 10am-11am. 12 High St, SW5 9SQ. Sarah.
Address first, because that's what goes in the satnav.
ABC Plumbing CANCELLED - TODAY 10am-11am. 12 High St, SW5 9SQ. Sarah. Do not attend.
CANCELLED first, readable one-handed on a lock screen. No wasted van, hour or fuel.
ABC Plumbing JOB MOVED - was TODAY 10am, NOW Wednesday 28 October 2pm. 12 High St, SW5 9SQ. Sarah.
You never turn up at the old time. The customer gets a fresh confirmation.
Sarah (12 High St, Tue 10am): “Running 20 minutes late, use the side gate.”
Forwarded straight to your mobile with their name and the job, never a bare number.
** CUSTOMER WANTS TO CANCEL ** The job is still in the diary - cancel it and RING them to confirm.
It can't fall through the cracks. A human decides; the AI never changes a booking by text.
One plain message each. No long, expensive multi-part texts.
The same message never arrives twice, even if the network retries.
Service messages only. Customers only get texts about their job.
Name, address and times are example values.
Trade-trained
Plumbing is hands-on work. You can't always pick up when you're diagnosing a leak, fitting a boiler or on an urgent call-out. My Agent Plumber is built around the realities of emergency jobs, changing schedules and busy working days.
If a caller smells gas, safety comes before anything else: windows open, no switches, no flames, everyone out, ring 0800 111 999.
When it can't help, it hands the call over rather than guessing. It never quotes a price. You decide that on site.
If a customer texted “running 20 minutes late” and then rings, it opens the call with that message.
You fix the pipes. We help handle the calls.
Who it's for
Manage the pressure of incoming enquiries while you're on an urgent job. Burst pipe at 7am? The next caller still gets answered.
Get help with customer calls and routine admin without paying for a dedicated receptionist.
Build a consistent way of handling enquiries and booking texts as your business and your team grow.
Questions
My Agent Plumber is an AI Front Desk built for UK plumbers. It answers your phone as your business, books the job into your calendar during the call, and texts both you and your customer the details within seconds.
More answers on the FAQs page.
Your next customer could be calling while you're busy on the job. Get ready for a smarter way to run your plumbing business.
My Agent Plumber · Never Miss Another Plumbing Job.
Get ahead of the next call
We're preparing My Agent Plumber for plumbing businesses that want a smarter way to handle incoming calls.
Your email
Rather talk it through? Book a demo call or send us a message.
